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About your problem

  • Your library card, student ID, or other login
  • Titles that are causing problems
  • What you did to get the problem(s)
  • Any error messages you received (copy and paste, if possible)
  • URLs (links) for any error pages you received

About your device

  • Make and model of your device (for example, iPhone 5c or Kindle Fire HDX)
  • Operating system, if you’re on a computer (for example, Mac OS 10.7 or Windows 7)
  • Web browser you’re using (for example, Internet Explorer or Chrome)

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The first time you select “Send to NOOK,” you will be taken to a Barnes & Noble page to sign into (or create) your NOOK account. You should only have to sign into your NOOK account once to link it to your library account. After this one-time step, periodicals will be automatically sent to your NOOK account when you select "Send to NOOK."

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